- Fine Print
- Booking Guarantee
Whisk away your prince or princess and escape the ordinary with a marvelous medieval getaway for two people at the Kryal Castle Suites in Ballarat
No need to worry about getting your preferred dates. The Booking Guarantee means that if you try to make a booking before 20 August 2014 and can't get your preferred dates in the validity period, you can get a full refund
Recipient of a Certificate of Excellence 2014 (Tripadvisor), experience the magic and intrigue of a medieval fortress boasting four-star accommodation, expansive castle grounds and a stunning view of the surrounding countryside
Option One: Only $129 for one night , valued at $216
Option Two: Only $249 for two nights, valued at $432
Option Three: Only $349 for three nights, valued at $648
Unwind like a royal in your King Suite featuring hand woven European tapestry, a luxurious king bed and flat screen TV
With complimentary WiFi, you can enjoy the sights of yesteryear with the modern comforts of today
Plus enjoy a daily continental breakfast basket of freshly baked bread, cereal, muesli, fruit, yoghurt, juice, milk and condiments
Enjoy reduced admission prices on Saturday and Sunday to the Kyral Castle Adventure Park - Purchase adult tickets for $25 (valued at $30) and kids tickets for $15 (valued at $19)
What We Like
Channel your inner Lady Gwendolyne or Sir Lancelot and immerse yourself in the mystical magic of the castle atmosphere
Rediscover the chivalrous code of ages past and relish a truly romantic escape
Enjoy a convenient location within the Kryal Castle adventure park with a private VIP entrance for quick access
To view all the terms and conditions relating to this deal, click on the Fine Print tab above
Offer expires on 30 November 2014 (bookings must be made by 30 September 2014)
Blackout periods: Not available for Saturday night stays. Victorian school holidays, public holidays, public holiday long weekends, special events or special event weekends
Booking guarantee: Book before 22 August 2014 and if you don't get your preferred dates (within the validity period) we will give you a FULL refund (evidence of attempted booking must be provided to our Support Team via email by 26 August 2014. Refunds are not available if you are not able to secure your preferred dates after that date (please note, bookings must be made before the 30 September 2014)
Strictly subject to availability and please book early to lock in your preferred dates. After the booking guarantee period, bookings for specific dates during the validity period will be accepted on a 'first in, best dressed' basis
Voucher is valid for two people
Maximum room capacity: The maximum room capacity is three people. See Extra Guest Policy below for surcharges
Extra guest policy: Up to one extra guest may stay for a surcharge of $25 per person per night staying on a rollaway or settee bed. Surcharge payable directly to Kryal Castle Suites and includes continental breakfast (part of the daily breakfast basket)
Baby policy: Children aged four years and under can stay free of charge using existing bedding, and do not count towards the room capacity. Cots are not available
Members can use up to three vouchers for themselves and purchase unlimited as gifts for different recipients
Members can combine vouchers for a maximum stay of six consecutive nights
Daily room servicing not included
Please note that the reduced admission prices to the Kryal Castle Adventure Park are only valid for Saturday and Sunday's (excluding blackout periods) and can only be used if staying at Kryal Castle Suites on the corresponding Friday (for Saturday admission) and Sunday (for Sunday admission)
Reception Hours are 9:00am to 5.00pm Monday to Sunday. If arriving outside of these hours, guests will follow late-check in procedures (please notify the hotel of your arrival hours as early as possible)
Strictly no refunds for this voucher for amendments and change of date - fees are at the hotel's discretion/policy
Not valid in conjunction with any other offer or on existing reservations
Any unused portion of the package is non-refundable and cannot be exchanged for other services or cash
Travel insurance is strongly recommended. We suggest purchasing travel insurance as soon as possible after purchasing this voucher
Additional expenses such as (but not limited to) flights are not included with this voucher
Package cannot be split
Value has been determined based on the hotels published rack rates provided and the value of inclusions
Redemption instructions can be found on the voucher
Our Booking Guarantee is our commitment to you to ensure that you get to travel when you want to travel and not when you have to travel.
And why do we offer this?
Well it's quite simple, we love to travel just as much as you do and we understand that it's hard to find dates to suit your work, family and personal commitments, so we guarantee you that if you can't get the dates you want we will give you a full refund. Yes, that's right...a 100% money back guarantee if you aren't able to book the dates that you want! It can't get much better than that!
How does it work?
It's very simple - make your booking request before 22 August 2014 and if you don't get your preferred dates (within the validity period) you will receive a FULL Refund. If you aren't able to get your preferred dates, a travel consultant will also assist, if your preferred dates aren't able to be booked, you'll get a refund directly back to your credit card (or PayPal account).
What do I need to do?
Simply make your booking with the hotel by e-mail before 22 August 2014 and if you don't get your preferred dates simply contact our Support Team via email with evidence of attempted booking before 24 August 2014 and they will refund your money.
Minimal effort for maximum peace of mind! Purchase with confidence and assurance.
King Bed or Twin Singles
Flat Screen TV
Tea and coffee making facilities
Split System A/C
Linen and Towels
Loved it!! I love myth, dragons and medieval legends and this was absolutely fantastic! The rooms were really like sleeping in King Arthur's castle - with arched windows and doors and furnishings to suit! Little touches like (Faux) fur blankets on all the beds were just extras to add to the fantastic experience we had at Kryal! Weather didn't phase us! My 5 year old son asked to stay for ten nights last time! The castle experience was fantastic as well - waking up to a fog filled castle just added to the romance and authenticity of the experience. Absolutely loved it! Staff were friendly, helpful and everything they should have been! Loved every minute of it, and next time we will stay more than one night! Value for money, great experience, had a blast!!! We went as a family but would be great for couples as well. They do weddings and functions and it would be a really fabulous wedding location"Trip Advisor
We stayed 2 nights and loved every minute of it.The room was great,so much space in the room. Everything was perfect and service couldn't be faulted.The castle attractions where great fun,as where the shows performances.Thoroughly recommend it!"Trip Advisor
We thoroughly enjoyed the castle and spending the night in the suites was the icing on the cake. The rooms were 5 star, spacious, clean, comfortable, and the beds and pillows were luxurious - and the room stayed dark well into the morning! We would highly recommend the entire experience and will certainly come back in the school holidays."Trip Advisor